Membership Officer

Website craft_act CRAFT + DESIGN CANBERRA

Since 1971, Craft + Design Canberra has played a vital role in sustaining Australia’s high-quality studio practice and supporting craftspeople, designers and audiences.

Craft + Design Canberra is recognised as a leading centre in contemporary Australian craft and design, with a vision to strengthen the dynamic link between the arts – as encompassed in the craft sector – and the broad creative industries and design sector.

The position is largely located at Craft + Design Canberra Headquarters, Civic Square, Canberra ACT. There will also be requirements to work off site during festivals and other public events.

The Membership Officer is responsible for the coordination and administration of the Craft + Design Canberra membership program and member public programs, professional development and initiatives. Membership services are developed with the aim to increase membership and to meet Craft + Design Canberra’s purpose to foster development, promote, and encourage excellence in professional craft and design practice in Canberra.

The successful applicant will have:

  • Excellent interpersonal and teamwork skills with the ability to work as a productive contributor in a small team and establish positive working relationships with staff, board, Craft + Design Canberra members, artists, sponsors, internal and external stakeholders.
  • Demonstrated experience of coordinating membership programs (or silimar) and understanding of small organisations (preferably in in the arts sector).
  • Organisational and administrative skills including the ability to be able to manage and prioritise a high-volume workload (including multitasking, self-direction, initiative, and flexibility).
  • Excellent oral communication, interpersonal and presentation skills with the ability to work as a productive contributor in a small team and with external stakeholders.
  • Written communication skills with experience preparing and editing emails, reports, contracts, and marketing text.
  • Knowledge  of craft, design,and art techniques and theories.
  • Digital literacy skills with the ability to use Microsoft Office, Canva, and social media.
  • Capacity for after-hours and weekend work, particularly for programs, exhibition openings and events, and intensively during the Craft + Design Canberra Festival.
  • Demonstrated openness to accept performance feedback and willingness to commit to continuous improvement.
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