Event Producer (Fixed Term 2 years)

Melbourne Recital Centre is an award-winning live music venue; where artists and audiences build a lifetime of experiences. We strive to create wonder for everyone, in and beyond the Centre and inspire our community through music.

With a unique focus on music, the Centre presents and hosts hundreds of concerts each year, representing the pinnacle of the art form as practiced by local and international performers traversing all genres of music from Baroque to post-rock. And our impactful learning and access activities provide opportunities for Victorians of all ages and backgrounds to experience and engage with music and the Centre in new and exciting ways.

We acknowledge the traditional owners on whose land Melbourne Recital Centre stands – we pay our respects to Melbourne’s First People, to Elders past and present, and to our shared future. We encourage people from Aboriginal and Torres Strait Islander backgrounds to apply.

Primary Purpose

The Event Producer provides leadership to the organisation supporting systems, processes, resource allocation and technology required for efficient delivery of events.  The role provides operational and strategic support to the Head of Operations as well as management and leadership to the Concert and Event Management team.

Accountabilities

• Develop, implement, and maintain operational event delivery procedures and processes to drive consistent practice and continuous improvement of integrated systems supporting MRC operations.
• Provide leadership and management to the Concert and Event Management team and the Venue Stage Manager, including planning and allocation of resources, developing and mentoring staff, performance management and encouraging continuous improvement.
• To support the organisation in producing and the project management of specific events including applying creative requirements and associated resources.
• Assist the Head of Operations with the development and maintenance of relevant and up-to-date policies, procedures, budgets and records for the Operations team as well as WHS requirements for the organisation.
• Oversee rostering, supervise workflow and daily tasks of Operations staff as required.
• Coordinate and manage all requirements for a variety of concerts, concert series, projects and events within (and on occasion beyond) the Centre, including contracts, production requirements, FoH & box office liaison, recording & broadcast arrangements, IT, security, safety, catering, parking, programs, building facilities, transfers and accommodation, as required.
• Contribute to the continuous improvement of our IT & business systems, including system modification, maintenance, and training/development for Artifax and rostering software.
• Establish and maintain professional networks and high-level business relationships with key presenting partners, national and international presenters, venue hirers, artists, and other relevant stakeholders.
• Manage allocated concerts and events and provide on-the-day stage management and production services as required.
• Contribute to the emergency management activities for MRC.
• Carry out any other duties that may be required by the Head of Operations.
• Support the organisation with the provision of training to staff.
• Display competence in and correct use of the MRC’s venue management software system.
• Maintain and observe all current Health and Safety policies and procedures and take reasonable care for own health and safety and that of other persons that may be affected within the MRC in accordance with the MRC’s Health and Safety policies and procedures.
• Actively promote and represent the Melbourne Recital Centre’s principles of service excellence.
• Ensure all activities comply with Melbourne Recital Centre values, policies, professional and ethical standards.
• Foster good working relationships with all Melbourne Recital Centre staff, clients, customers and stakeholders and promote a positive and co-operative working environment.
• In this position you will come into contact with a large amount of information, interact with a range of stakeholders and be privy to a range of commercial-in-confidence issues that must be treated with strict confidentiality and sensitivity. The incumbent must have the ability to exercise a high level of judgement and maintain confidentiality when dealing with these issues.

Key Relationships

Internal

• Head of Operations (Daily)
• Technical Manager (Daily)
• Concert and Event Managers (Daily)
• Venue Stage Manager/Stage Managers (Daily)
• Technical Operations staff (Daily)
• FoH, box office and programming staff (Daily)
• Other MRC staff (Daily)

External

• Arts sector presenters and artists (As required)
• Corporate sector presenters, representatives and companies (As required)
• Event management and production personnel (As required)
• Contractors, suppliers and associated third parties (As required)

Key Selection Criteria

• Proven leadership and people management skills, including goal setting, coaching, effective oral and written communication and consultation. (essential)
• Proven financial management and budget management skills including event specific budget development and cost control as well as interpretation and implementation of contracts. (desirable)
• Demonstrated experience working in an event management or technical production role for a performing arts venue, a performing arts sector organisation or in a touring capacity. (essential)
• A specific knowledge of the presentation of live performing arts, including music (classical and contemporary), and its production requirements. (essential)
• A broad general knowledge across a variety of technical production fields including audio, lighting, projection, audio-visual and staging. (essential)
• An ability to build and maintain relationships with people at all levels, forge partnerships and build trust across business areas, functions and organisations. (essential)
• Knowledge and experience at using IT programs, including Microsoft Word, Excel and Outlook and the ability to become a highly skilled user of the Melbourne Recital Centre’s venue management, CRM & ticketing systems (as required) for which training will be given. (essential)
• Demonstrated capacity to be highly organised, determine workloads, set priorities, work independently and under pressure in a multi-task environment and complete tasks within specified timeframes. (essential)
• Demonstrated ability to problem solve and use initiative. (essential)
• Highly developed interpersonal and negotiation skills, as well as high standards of personal presentation and the ability to maintain good working relationships with a wide range of people both internal and external to the organisation. (essential)
• Well-developed written and verbal communication skills in English. (essential)

Other Relevant Information

• The position is based at 31 Sturt Street, Southbank.
• The position may involve irregular hours including evenings and weekends and considerable flexibility will be required.
• Melbourne Recital Centre is an Equal Opportunity Employer. Melbourne Recital Centre provides a smoke free environment.
• The recommended applicant is required to undertake and maintain a Nationally Coordinated Criminal History Check and hold and maintain a valid Working with Children Check.
• Applications are open to those with full working rights in Australia.

OH&S Responsibilities

In the context of Occupational Health and Safety policies, procedures, training, and instruction, as detailed in Section 25 of the Occupational Health and Safety Act 2004, employees are responsible for ensuring that they:

• Follow reasonable instruction
• Cooperate with their employer
• Maintain and observe all current Health and Safety policies and procedures
• At all times, take reasonable care for own health and safety and that of other persons that may be affected within the Workforce

Salary

Classification is Melbourne Recital Centre EA 2021-2024 Grade 5.1 ($104,008) + superannuation guarantee.

How to Apply

Please read the position description at https://www.melbournerecital.com.au/news/2024/08/event-producer-2-year-fixed-term/ for further information about this position. (If this link doesn’t work, please copy and paste into your browser. The PD is located in the Downloads section.) 

Then, click the “Apply” button to upload your (1) cover letter, (2) a separate document addressing the essential key selection criteria, and (3) your resume.

Applications close Wednesday 11 September, 11.59pm.

We are an inclusive workplace that promotes and values diversity. We welcome and encourage applications from people of all backgrounds, ages, and religions, including Aboriginal and Torres Strait Islander Peoples, LGBTQIA+ people, those with a disability, women, and people with culturally or linguistically diverse backgrounds. We embrace flexibility as a key principle to allow our people to manage the changing demands of work, personal and family life.

Any Questions?

If you have any questions about the recruitment process or this position, please email Jasja van Andel, Head of Operations at [email protected].

For more information about who we are and what we do, we encourage you to visit our website at https://www.melbournerecital.com.au/ (If this link doesn’t work, please copy and paste into your browser.)